Terms of service

Welcome to Dubai Fragrances Store. By accessing or using our website https://dubaifragrancesstore.com, you agree to be bound by the following Terms of Service. Please read them carefully.


1. Use of Website

You agree to use this website for lawful purposes only. You may not use the site in any way that may cause damage, impair functionality, or infringe upon the rights of others.


2. Product Authenticity

All fragrances listed on Dubai Fragrances Store are 100% original and sourced from reputable suppliers. We do not sell counterfeit or imitation products.


3. Return Policy

We offer a 30-day return window for eligible purchases.

To qualify for a return:

  • The item must be in its original condition: unopened, unused, and with seals intact
  • Must include original packaging and proof of purchase

Returns are not accepted for opened or used items due to the nature of fragrance products.

To initiate a return, please contact us at: dubaifragrancesinc@gmail.com

Once approved, you will receive a return shipping label and instructions. Unauthorized returns will not be accepted.


4. Refund Policy

After we receive and inspect your returned item, you will be notified of the approval status.

  • If approved, a refund will be processed to your original payment method within 10 business days
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    Refund timing may vary depending on your bank or credit card provider

  • If you do not receive your refund within 15 business days of approval, please contact us at dubaifragrancesinc@gmail.com

5. Intellectual Property

All content on this website, including text, branding, and layout, is the property of Dubai Fragrances Store or its licensors. Some product images and descriptions are for illustrative purposes and may not be owned by us. They are used to represent products as accurately as possible.


6. Pricing & Availability

All prices are listed in USD (unless otherwise stated) and are subject to change without notice. Product availability is not guaranteed and may be limited or discontinued at any time.


7. Limitation of Liability

Dubai Fragrances Store is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our website or products.


8. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes your acceptance of the revised Terms.


9. Contact Information

For any questions regarding these Terms or your purchase, you can reach us at:
📧 dubaifragrancesinc@gmail.com